When I received the President Award in 2019, I was very blessed that I was nominated. I felt with that I had a responsibility to Go Above as an Ops agent. This past year has been a very good one for me here at CLE . We are a small family at this station and for me working side by side with the Ramp and Ops and customer service agents is always a blessing. From time to time if you are in the gate area in CLE, you may experience me playing my trumpet at the gates. During Christmas and other special days I get those opportunities and its my passion to be able to do that. The feed back is always positive.